Stolt-Nielsen USA Incorporated

  • National Key Accounts Manager

    Job Locations US-CA-Sacramento
    # of Openings
    Regular Full-Time
  • Overview

    The Sales Manager is responsible for all sales-related activities at Sterling Caviar. This position requires strategic sales leadership, exceptional sales management skills, budget tracking, reporting, and providing a polished, informed persona for the brand throughout public media/venues and in front of current and prospective clients. You will maximize sales by effective planning/forecasting, providing superior customer service and after-sales follow-up. You will lead the analyses of product sales and inventory data, design and implement effective sales and seasonal promotional programs, participate in trade shows/events, develop customer relationships, effectively prioritize all levels of customer interaction and work to develop and manage and effective and dynamic sales team.
    This is a position in a well-established corporation with a long successful history; however, it also reacts to developing methods, procedures and approaches that resemble a start-up enterprise.


    This position will be responsible for managing big direct accounts such as cruise lines, airlines, restaurant chains, and hotel chains.


    • Develop and activate ongoing sales plan to meet company targets and goals
    • Manage the sales team
    • Foster customer relationships and actualize sales for increased growth and company profitability
    • Forecast sales and work towards meeting and exceeding sales goals
    • Define sales team structure to maximize efficiency and success
    • Manage customer expectations and drive communication that leads to overall high levels of customer satisfaction
    • Monitor customer, market and competitor trends and provide company with feedback and offer strategic perspective on opportunities to adapt to changes
    • Manage key customer relationships and foster strategic partnership opportunities for growth
    • Travel to, and meet with, current and prospective clients, supporting the marketing objectives of the company and its brand to develop key relationships
    • Consistently monitor/track results, identify risks and propose corrective actions, identify upsides and propose ideas to capitalize on those opportunities. Provide results in monthly and quarterly reports. Participate weekly management meetings.
    • Create and develop key account strategies, set annual sales plans and measures of achieving goals. Work directly with the President to expand territories, build brand awareness, and increase market shares.
    • Position will require domestic and international travel as well as attending trade shows.


    • Increase sales and presence of Sterling Caviar in the domestic market – to ultimately achieve brand awareness as “The American Caviar”
    • Increase the overall number of customers and work with all aspects of the Sterling business to ensure sustainable sales and fulfillment levels
    • Drive sales programs and partnerships that increase the company’s profitability
    • Be willing to start in a position similar to that of a start-up (need to be willing to put in time, energy and passion to the position as we have embarked in a new self-distribution model).


    • Must be a team player, who displays grace and style, while thriving in an organizational culture that fosters team success
    • Able to deliver reliable and sustained results, displays a strong commitment to the company’s mission and values, ensures high ethics and values, exceptional interpersonal skills with a pre-occupation to details
    • Must be open-minded, analytical and flexible
    • Comfortable with a corporate structure that emphasizes budgeting, timing and reporting.
    • Must have a proven history of maintaining and growing profitable sales with new and existing clients, must be comfortable with multicultural and international clients, ability to innovate tactics and take risks to drive new initiatives through added business
    • Willing to support and execute company vision, and able to analyze sales trends while providing recommendations for growth
    • Bachelor’s in Business, Marketing or related field
    • 10+ years minimum experience preferably with food /wine service and wholesale distributors in Sales and Marketing
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) as well as a familiarity with ERP systems
    • Multiple language skills, travel experience



    • Experienced and qualified sales professional with proven track record of success
    • Positive, gregarious and forward-thinking attitude
    • Inspiring leader to develop a strong sales team
    • Ability to speak well with people at all levels of business, both internally and externally
    • Committed and passionate about luxury goods and communicating/selling the “farm to fork” message
    • Willing to challenge the status quo and create unique and wide-ranging programs to drive increased partnerships, competitive market share and, ultimately sales


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